Itil Certified Mavi De Vera
I provide twenty (20) solid years of experience in Service Delivery Operations focused on Professional Services, Network Services,... | Philippines
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Itil Certified Mavi De Vera’s Emails ma****@ge****.com
Itil Certified Mavi De Vera’s Phone Numbers No phone number available.
Social Media
Itil Certified Mavi De Vera’s Location Philippines
Itil Certified Mavi De Vera’s Expertise I provide twenty (20) solid years of experience in Service Delivery Operations focused on Professional Services, Network Services, Customer Service, Telephony and Communication. Exposed with various roles within the organization and was able to move career levels (from Supervisor to Sr. Director) in short span of years. Competency skills include the following: - Client Management and Business Relationship - Business Processing Operations and Account Management - Customer Service and Technical Support - Training Development and Presentation Delivery - Communication Skills - Project and People Management - Continuous Improvement and Innovation Specialties: My successes demonstrate strengths in People Management, Customer Service, Technical Support, Business Processing and Training Development, Leadership Management.
Itil Certified Mavi De Vera’s Current Industry Genesys
Itil
Certified Mavi De Vera’s Prior Industry
Etelecare Global Solutions
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Convergys
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Ascendant Technologies
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Accenture
|
Genesys
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Work Experience
Genesys
Director, Professional Services - Manila Center of Excellence (APAC)
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Genesys
Sr. Manager, Professional Services - Manila Center of Excellence (APAC)
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Manager, Service Delivery Operations - Vz (Industry BPO)
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Trainer, Service Delivery Operations - Vz Option 2 Provisioning (Industry BPO)
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Contract & Portfolio Service Delivery Manager - Network Services
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Team Lead, Service Delivery Operations - Vz Option 2 Provisioning (Industry BPO)
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Ascendant Technologies
Customer Service and Training Development Officer
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys
Technical Customer Support Specialist
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Etelecare Global Solutions
Customer Service Representative
Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Itil Certified Mavi De Vera Email Addresses
FAQ About Itil Certified Mavi De Vera
-
Itil Certified Mavi De Vera is located at
Philippines -
Itil Certified Mavi De Vera is a
I provide twenty (20) solid years of experience in Service Delivery Operations focused on Professional Services, Network Services, Customer Service, Telephony and Communication. Exposed with various roles within the organization and was able to move career levels (from Supervisor to Sr. Director) in short span of years. Competency skills include the following: - Client Management and Business Relationship - Business Processing Operations and Account Management - Customer Service and Technical Support - Training Development and Presentation Delivery - Communication Skills - Project and People Management - Continuous Improvement and Innovation Specialties: My successes demonstrate strengths in People Management, Customer Service, Technical Support, Business Processing and Training Development, Leadership Management. Genesys -
Itil Certified Mavi De Vera currently works in the
Genesys -
Itil Certified Mavi De Vera specializes in
I provide twenty (20) solid years of experience in Service Delivery Operations focused on Professional Services, Network Services, Customer Service, Telephony and Communication. Exposed with various roles within the organization and was able to move career levels (from Supervisor to Sr. Director) in short span of years. Competency skills include the following: - Client Management and Business Relationship - Business Processing Operations and Account Management - Customer Service and Technical Support - Training Development and Presentation Delivery - Communication Skills - Project and People Management - Continuous Improvement and Innovation Specialties: My successes demonstrate strengths in People Management, Customer Service, Technical Support, Business Processing and Training Development, Leadership Management. -
Itil Certified Mavi De Vera speaks the following languages:
No languages available. -
Itil Certified Mavi De Vera has prior experience in the following industries:
Genesys , Accenture , Accenture , Accenture , Accenture , Ascendant Technologies , Convergys , Etelecare Global Solutions -
Itil Certified Mavi De Vera has the following professional experience:
Genesys , Genesys , Accenture , Accenture , Accenture , Accenture , Ascendant Technologies , Convergys , Etelecare Global Solutions . -
You can view Itil Certified Mavi De Vera’s
LinkedIn profile at LinkedIn URL. -
Itil Certified Mavi De Vera’s work email addresses are
[email protected] . -
Itil Certified Mavi De Vera works at
Genesys
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